Privacy policy

Last updated: 18 October 2026

Who we are

This website is run by Go DNO, a trading style of Airstore Renewables Ltd (company number 14815878), of Blake House, 18 Blake St, York, YO1 8QG, which is also our registered office. We are the data controller for the personal information described below.

ICO registration number: ZC271669

What information we collect

Your name, email address and phone number
The details you send us about an installation, such as the site address, MPAN and inverter, panel and battery information
Anything else you choose to include in an enquiry or in correspondence with us

How we use it

To reply to your enquiry and provide a quote
To prepare and submit G98 notifications and G99 applications to the relevant District Network Operator (DNO) on your behalf
To keep records of the work we have done and to meet our legal and accounting obligations

Our legal basis

We use your information to take steps at your request before and during a contract with you, to meet our legal obligations and for our legitimate interests in running and improving our business.

Who we share it with

We share installation and contact details with the relevant DNO so that your notification or application can be processed. We also use service providers such as web hosting and email services, who process data on our behalf. We do not sell your information.

How long we keep it

We keep your information for 24 months after our work for you is finished or for as long as the law requires us to keep records and then delete it.

Your rights

You can ask us to give you a copy of your information, correct it, delete it, restrict or object to how we use it or move it to another provider. To make a request, contact us using the details above.

Cookies

We do not set advertising or tracking cookies. Our web host may collect basic technical information, such as IP addresses, to keep the site running securely. For full details, see our cookie policy.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.